Newcomer Welcome Centre Services

Posted in Community Programs

Newcomer Welcome Centre Services

The Newcomer Welcome Centre (NWC) is a one-stop, collaborative service center that welcomes immigrants and refugees to Regina. 

The NWC offers a neutral place providing information and referrals and is an important place to visit during your first two weeks in Canada! 

The NWC provides access to a computer resource centre for clients and Canadian Language Benchmark Placement Test (CLBPT) assessments for those eligible under provincial criteria.

The NWC is equipped with a knowledgeable team of Settlement Information Advisors, a variety of printed and online information, and referral network. They provide newcomers with relevant information and referrals to help with newcomer settlement.

Newcomers visiting the centre not only have access to information about a wide-variety of topics from housing, to employment, to education, culture and recreation; but also have access to all three school boards.

The NWC serves all newcomers, regardless of their immigration status. All needs assessments for non-Permanent Residents and school and language assessments for children can be done at the centre. The centre serves walk-in, call-in and e-mail clients and considers each request as urgent. There is no appointment necessary. 

The RODS Newcomer Welcome Centre provides a variety of information and referrals on:

• Immigration related referrals
• Settlement and integration needs
• Access to public services and community resources
• Housing
• Employment / Foreign Credential Recognition
• Entrepreneurship / Business
• Education / Career Advancement
• Language assistance
• Health
• Transportation
• Social network
• Budget and Finance

The RODS Newcomer Centre provides referrals to the community and government services:

• Immigration, Refugees and Citizenship Canada (IRCC)
• Saskatchewan Immigrant Nominee Program (SINP)
• Can-Saskatchewan Career and Employment Services (CES)
• Orientation Services for Newcomers (OSN)
• Provincial Settlement Advisors
• Saskatchewan Health
• Saskatchewan Government Insurance
• Other Immigrant Service Agencies 

The Welcome Centre hosts partners providing assessment and orientation services such as:

• Settlement Information Advisors available to assist you with your settlement needs. Settlement Information Advisors can provide information regarding important documents such as health card, driver’s license, as well as finding housing, employment and other questions regarding your settlement in Saskatchewan.
• Over-the-Phone Interpretation; if you do not speak English, they are still happy to help you, using an over-the-phone interpretation service in your own language. An over the phone translation is available in 170 languages, 24 hours/day and 7 days/week. Due to COVID-19 we are unable to provide these services.
• English language testing and classes for adults: You may enquire here about taking a Canadian Language Benchmark Placement Test (CLBPT) to determine the level of your English skills. They will refer you to an appropriate test location and class. *If you are a Permanent Resident or hold a Work Permit, tests and classes are free of cost.
• School board representatives (Public School Board, Catholic School Board and the Conseil des Écoles Fransaskoises); teachers are available to assess school-aged children and register them for school.
• Orientation Services for Newcomers (OSN); appointments can be booked with an OSN worker at the Centre, for permanent residents, looking for in-depth settlement advises.
• Settlement Workers in Schools (SWIS) for children and youth school orientation; Newcomer Children / Youth and their families receive orientations to help them choose which schools to be referred to (Public, Catholic or French).

Newcomers can also access internet information on computer terminals at the NWC, and have their documents printed, faxed or scanned at the Centre. *Note that due to COVID-19 these services have been temporarily stopped.  

Eligibility Requirements for NWC Language Assessments:

  • newcomers who are 18 years of age or older;
  • in Canada no more than 8 years since date of first arrival, or, if in Canada longer than 8 years, have a referral from a Labour Market Services office that states that language assessment and language training are required for employment purposes;
  • legally entitled to work in Canada (hold a valid Social Insurance Number and/or a valid work permit);
  • permanent residents or Canadian Citizens who are not eligible for, or cannot access, federal English classes or temporary residents of Canada under a valid temporary residency permit who are authorized to remain in Canada for at least two months;
  • have not received a CLBPT assessment within the last six months and have not been actively participating in a CLB referenced program during that period;
  • need a CLB assessment for employment planning or professional licensing reasons, based on a referral from a Labour Market Services office.

Contact Information
Location: 1855 Smith Street, Regina, SK, S4P 2N5.
Phone: (306)-352-5775
Email: [email protected] 

Be sure to like them on Facebook or visit their website: 

The NWC is a partnership between Regina Open Door Society (RODS), the Regina Public Board of Education, the Regina Catholic Board of Education and the Conseil des écoles fransaskoises. The Centre is made possible by funding from the Saskatchewan Immigration and Career Training. 

NWC is one of 11 Regional Newcomer Gateways located across Saskatchewan. If you are not sure about which Gateway serves your region, please call or email and they will let you know how to contact the Gateway nearest you.