π¬ Communication for Customer Service: Build Your Skills & Confidence
π¬ Communication for Customer Service: Build Your Skills & Confidence
Strong communication is at the heart of great customer service. SSILC is offering a two-day Communication for Customer Service session designed to help participants develop practical communication skills and learn how to create positive customer experiences.
What Youβll Learn
Participants will explore:
- What customer service means and what makes a great customer experience
- Empathy and active listening skills
- Problem-solving when customer needs or expectations are not being met
- Effective communication techniques and strategies
- Face-to-face customer service skills
π₯ Who Can Join?
Participants must:
- Be able to demonstrate accountability and engage with others in a positive way.
- Have completed the intake process with a SSILC employment facilitator.
π When & Where
October 8 & 9, 2026
π 1:30β3:30 p.m.
π SSILC Office, 349 Albert St., Regina, SK
π How to Apply
To register or learn more, contact Paige at 306-216-9212 or paige@ssilc.ca.
Not a SSILC consumer yet? Call 306-757-7452 or email info@ssilc.ca to complete the intake process.
β¨ Build your communication skills, strengthen your customer service abilities, and turn every interaction into a great experience!
